From
tellatek.com
Philip Ingram
PO BOX 1412
WILDOMAR, CA 92595-1412
US
To
NDA Distributors
1281 Puerta Del Sol
San Clemente, CA 92673
US

Please makes checks payable to: Philip Ingram

Date
September 14, 2021
Invoice Number
15763
Invoice Due
October 12, 2021
Invoice Total
$218.75
Balance
$0.00
  1. Task
    Rate
    Qty
    Amount

    On 9/14/21 @ 11:45a-1:30p – It was discovered prior to leaving that the server room phone was not on the phone (voice) VLAN 2 but rather was on the data (computers) VLAN 1.  Also placing an outbound call, that previously worked, no longer worked.  When I pulled up the MAC table per VLAN in the switch I noticed something peculiar, the port the phone was connected showed the phone’s MAC hardware address for both VLANs when it should be just for VLAN 2.  I rebooted the phone a few times but it still defaulted to VLAN 1 and still couldn’t place outbound calls.  Chuck and I had just gone a complete round throughout the office and verified phones could dial out and now when we test other phones they too are on VLAN 1 now and cannot complete outbound calls.  I went off a hunch and disabled the auto voice VLAN and changed the built in voice VLAN to something other than VLAN 2 but it did not immediately work so we tried calling Cisco which was just a run around where we couldn’t even get past the support account creation and login process let alone open a ticket but while trying to get in touch w/ Cisco I kept tinkering with the menus and discovered a handful of ports had been set to “excluded” for VLAN 2 tagging which is not what I had set them to and I had to manually re-set each of them.  I also had to save the config and soft reboot the switch to get the phones to reboot and come up w/ VLAN 2, of which Charles and I went to each and every phone and verified VLAN 2, a 10.0.0.X IP address and could complete an outbound call.  We also tested inbound calls and a paging announcement from the front desk.

    Paid check #28983

    $125
    1.75
    $218.75
Subtotal $218.75
Total $218.75
Payments $218.75
Balance $0.00

Notes

PLEASE MAKE CHECKS PAYABLE TO: Philip Ingram

Thank you.  We appreciate your business!

Status Update
September 14, 2021 @ 3:53 pm

Status changed: Draft to Pending.

Updated
September 20, 2021 @ 10:07 am

Invoice updated by Tellatek Support.

Status Update
September 20, 2021 @ 10:07 am

Status changed: Pending to Paid.

Payment
September 20, 2021 @ 5:07 pm

Admin Payment
Payment Total: $218.75