Here is some information regarding newer PVA cards for the IPKII are Lot#G. These cards come pre-loaded from the NEC Warehouse with Service Pack SP01Y.

DO NOT attempt to downgrade these cards to a Service Pack below this level.

Simple VOIP Network Test using a Ping Command…

Gas Saving Tip – video powered by Metacafe
Additional tips:

Doing this with higher octane fuels has better results
You don’t need to use more than the prescribed 2oz per 10 gallons
Higher compression engines see better results
Keep your air filter clean, a dirty air filter can cause loss of gas mileage by up to 10%
Replace worn spark plugs, old plugs can reduce fuel economy by 30%
Properly inflated tires can effect up to 1 mile per gallon, that could be 20 miles per tank
Make sure you gas cap is always secured and tight
Avoid …

One common problem I encounter is the ability for end users to activate the message waiting lamp at other extensions and in turn causes confusion within the office. End users often activate this accidentally. The result is people thinking they have voice mail messages not knowing that the blinking light is essentially a ‘callback’ reminder from another user. Here’s a tip on how to minimize or eliminate this problem… Firstly, here is how the function works:

Lift the handset or press the speaker button
Dial an internal extension …

Have you ever called in for tech support only to hear a long *sigh* and feel like you’re ‘bugging’ the support tech when in all actuality they are there to help YOU?

Well, lets think about this for a moment…

Here are 10 things that I have found to be helpful…

Have your client supply a list of employees, titles, published extensions, etc. so you will have the resources to complete your project on time rather than after the move/install.

Make sure you have enough time to burn in a new system, plan your ‘resource and destination’ list, and address any issues prior to the cut.

Don’t allow your client to over complicate custom programming as it will eat your allotted project hours and they most often won’t want to pay for the …