Articles in the IPK II Field Reports Category
IPK II Field Reports, IPKII, NEC, Phone Systems »
Trouble Summary:
Periodically throughout the day IP phones just reboot. This has happened to phones that are in use as well as idle phones.
IPK II Field Reports, IPKII, NEC, Phone Systems »
Trouble Summary:
When a user initiates an handsfree call, the voice is extremely choppy to the point that it is hard to have a conversation.
IPK II Field Reports, IPKII, NEC, Phone Systems »
Trouble Summary:
BLF Indication on a DSS console stops working. The DSS console still functions but the LED’s do not light up.
IPK II Field Reports, IPKII, NEC, Phone Systems »
Trouble Summary:
When an ACD agent puts himself in wrap up mode during an ACD call the BLF indication for the agent will be incorrect when he hangs up.
IPK II Field Reports, IPKII, NEC, Phone Systems »
Trouble Summary:
Calls transferred from voicemail to a busy ext. that was call fowarded off premise, would continue to give second call notification to that ext after the call foward was completed.
