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Home » Archive

Articles in the IPKII Category

2000 IPS, Featured, IPK, IPKII, NEC, Phone Systems, SV8100, SV8300 »

[16 Apr 2010 | View Comments | ]
NEC Product Spotlight, Platform Changes and New Model Releases

As you may have already figured out by reading my articles over the past few years, I have been working with NEC Key and PBX systems…

IPK II Field Reports, IPKII, NEC, NEC Cheat Sheets, News, Phone Systems, Tips »

[14 Jan 2009 | View Comments | ]
CRITICAL INFORMATION regarding IPKII PVA cards

Here is some information regarding newer PVA cards for the IPKII are Lot#G. These cards come pre-loaded from the NEC Warehouse with Service Pack SP01Y.

DO NOT attempt to downgrade these cards to a Service Pack below this level.

IPKII, NEC, Phone Systems »

[12 Sep 2008 | View Comments | ]
NEC IPKII skips a beat…Call forwarding all calls

OK, folks once again I seemed to have stumbled upon a limitation and have been awaiting resolution from my techy guys for about 3 weeks now.

First, let’s introduce you to the basic idea which I found what could be and I feel most likely is a bug. For the record, the current stable release for the IPKII is 1.62 (unless you purchase the 2.+ version for enhanced networking features). **this has not been tested on 2.+ versions**

Situation: Mary is leaving the office for a week of seminars and she wants to have Kathy take her calls when possible. Mary doesn’t want …

2000 IPS, IPKII, NEC, NEC Cheat Sheets, Phone Systems, Tutorials »

[3 Sep 2008 | View Comments | ]
NeaxMail/EliteMail update – Changing the web port address

Did you know that NEC’s latest voice mail platforms like the IM16-LX for the 2000 IPS or the EliteMail LX for the IPKII run on a Red Hat version of Linux?
So it didn’t come to any surprise that the web administration interface is provided through a version of the Apache web server. http://www.apache.org/
Interestingly, I was a little surprised that NEC didn’t document how to change the listening port for the installing and maintaining technicians out there.
By default, the system uses the basic defaults:
http = tcp port 80
https = tcp …

2000 IPS Field Reports, IPKII, NEC, Tips »

[18 Sep 2007 | View Comments | ]
Message Waiting confusion?

One common problem I encounter is the ability for end users to activate the message waiting lamp at other extensions and in turn causes confusion within the office. End users often activate this accidentally. The result is people thinking they have voice mail messages not knowing that the blinking light is essentially a ‘callback’ reminder from another user. Here’s a tip on how to minimize or eliminate this problem… Firstly, here is how the function works:

Lift the handset or press the speaker button
Dial an internal extension …

IPKII, NEC, NEC Cheat Sheets, Phone Systems, Time Change Instructions »

[13 Sep 2007 | View Comments | ]

NEC IPKII

To set the system Time:

IPK II Field Reports, IPKII, NEC, Phone Systems »

[12 Sep 2007 | View Comments | ]

Trouble Summary:
If the CPU is off-line for any amount of time, the Elitemail will not boot back up with the switch.
In the past NEC instructed techs to install the voicemail card while the cabinet was off-line. However, now the only way to get the vmp, vms, fms, cms, or eCTI LX Lite to come online is by inserting the card with the ‘make busy’ switch down, and the KSU powered up and completely
functional. Then after the cabinet recognizes the card you can power up the voicemail by moving the make …

IPK II Field Reports, IPKII, NEC, Phone Systems »

[12 Sep 2007 | View Comments | ]

Trouble Summary:
When a site of only 20 to 30 stations utilizes the Directory Dial Feature they can sometimes scroll through up to 200+ extensions before finding the station they are looking for. If the station/virtual is removed from CM 11-02/11-04 the station number still appears in the directory dialing with questions marks in the name field.

IPK II Field Reports, IPKII, NEC, Phone Systems »

[12 Sep 2007 | View Comments | ]

Trouble Summary:
When an IPK II transfers a CCIS or ISDN call that only has Caller ID number (no name) to a IPK or PBX it will show the caller ID with all but the last two digits.