Ok folks, I had a trouble ticket open regarding a particular client that could not use the call forward all feature without recieving the recording “You must first dial one plus seven one four…”. The client presumed that the access code was being sent twice resulting in 9,91714…

Did you know that NEC’s latest voice mail platforms like the IM16-LX for the 2000 IPS or the EliteMail LX for the IPKII run on a Red Hat version of Linux?
So it didn’t come to any surprise that the web administration interface is provided through a version of the Apache web server. http://www.apache.org/
Interestingly, I was a little surprised that NEC didn’t document how to change the listening port for the installing and maintaining technicians out there.
By default, the system uses the basic defaults:
http = tcp port 80
https = tcp …

One common problem I encounter is the ability for end users to activate the message waiting lamp at other extensions and in turn causes confusion within the office. End users often activate this accidentally. The result is people thinking they have voice mail messages not knowing that the blinking light is essentially a ‘callback’ reminder from another user. Here’s a tip on how to minimize or eliminate this problem… Firstly, here is how the function works:

Lift the handset or press the speaker button
Dial an internal extension …

NEAX 1000 / 1400 / 2000 IVS / 2000 IVS-2 / 2000 IPS
With Dterm Series III, Series E and Series i Phones
CAT Mode Procedure: This is to be done while the phone is in an idle state.

# 1. Press “TRANSFER”
# 2. Press “CONF”
# 3. Press *
# 4. Press “TRANSFER”
# 5. Press “CONF”…

Trouble Summary:
From R12.2 when we connect MA4000 and OAI application and we try to
do maintenace via MWX on TCP/IP port the port 60000 remian blocked.

Trouble Summary:
MA4000 turns off key ringing when assigning Dterm.

Trouble Summary:
Edit of Button Assignments results in losing Speed dial buttons

Trouble Summary:
When a non-display dterm parks a call using the call park feature key
(f5000) it is automatically placed into a bin.

Trouble Summary:
User hears internal zone paging over handset.