As you may have already figured out by reading my articles over the past few years, I have been working with NEC Key and PBX systems…

Here at tellatek.com we get asked quite frequently to demo or test a product and write about our opinions and experiences good or bad. In turn, we not only share this…

On June 24th, 2009, FreedomVOICE came across a post on TMCnet discussing an unfortunate situation which some of America’s finest are being faced with…

I was recently asked through a support forum how to administer an older model NEC Elitemail system via computer. The new IT person was taking over an Electra Elite IPK telephone system with an Elitemail “in-skin” voicemail system and the company he worked for wanted to offer employee directory look up through option 1 of their main auto attendant greeting.

For those of you that do not know, the NEC DSX platform is a pretty inexpensive system that packs a heck of a lot of value. I’ve only put a few of these puppies out in the field but the installation and use is pretty painless. However, I did come accross an issue with the Caller-ID…

There are many alarms that will be generated on an Administrator’s phone from time to time and I thought this might be a good venue to explain what they mean…

This post is regarding an issue where certain phones are not displaying the correct time after DST time change in the US over the past weekend – 3/8/2009…

I have noticed a recurring problem in my travels through the world of Inter-tel and thought it would be worth mentioning here on the site. I cannot even begin to count the…

Here is some information regarding newer PVA cards for the IPKII are Lot#G. These cards come pre-loaded from the NEC Warehouse with Service Pack SP01Y.

DO NOT attempt to downgrade these cards to a Service Pack below this level.