Home » Archive

Articles in the Phone Systems Category

Call Center and Voicemail, Carrier Management, FreedomIQ, FreedomVoice, Headline, Hosted PBX, Other Telephony Products, Phone Systems »

[9 Sep 2009 | Comments | ]
FreedomVoice FreedomIQ Product Spotlight

Here at tellatek.com we get asked quite frequently to demo or test a product and write about our opinions and experiences good or bad. In turn, we not only share this with our readers but sometimes we get so excited about a product or service, we down right want to promote it.

Call Center and Voicemail, Carrier Management, Featured, FreedomIQ, FreedomVoice, Hosted PBX, News, Other Telephony Products, Phone Systems »

[28 Jul 2009 | Comments | ]
FreedomVOICE Responds with Military Suspension Plan

On June 24th, 2009, FreedomVOICE came across a post on TMCnet discussing an unfortunate situation which some of America’s finest are being faced with…

IPK, NEC, Phone Systems, Tutorials »

[11 May 2009 | Comments | ]
PC Admin for older NEC Elitemail Systems

I was recently asked through a support forum how to administer an older model NEC Elitemail system via computer. The new IT person was taking over an Electra Elite IPK telephone system with an Elitemail “in-skin” voicemail system and the company he worked for wanted to offer employee directory look up through option 1 of their main auto attendant greeting.

DSX, NEC, Phone Systems »

[11 May 2009 | Comments | ]
NEC DSX Caller-ID

For those of you that do not know, the NEC DSX platform is a pretty inexpensive system that packs a heck of a lot of value. I’ve only put a few of these puppies out in the field but the installation and use is pretty painless. However, I did come accross an issue with the Caller-ID…

Inter-Tel, Phone Systems »

[24 Mar 2009 | Comments | ]
Inter-tel Alarms

There are many alarms that will be generated on an Administrator’s phone from time to time and I thought this might be a good venue to explain what they mean…

Cisco, Featured, Phone Systems, Time Change Instructions »

[9 Mar 2009 | Comments | ]
Cisco and DST change

This post is regarding an issue where certain phones are not displaying the correct time after DST time change in the US over the past weekend – 3/8/2009…

Inter-Tel, Phone Systems »

[16 Jan 2009 | Comments | ]
Inter-tel Feature Codes

I have noticed a recurring problem in my travels through the world of Inter-tel and thought it would be worth mentioning here on the site. I cannot even begin to count the…

IPK II Field Reports, IPKII, NEC, NEC Cheat Sheets, News, Phone Systems, Tips »

[14 Jan 2009 | Comments | ]
CRITICAL INFORMATION regarding IPKII PVA cards

Here is some information regarding newer PVA cards for the IPKII are Lot#G. These cards come pre-loaded from the NEC Warehouse with Service Pack SP01Y.

DO NOT attempt to downgrade these cards to a Service Pack below this level.

Call Center and Voicemail, NEC, NEC Cheat Sheets, Phone Systems, Tutorials, UM8000 »

[22 Dec 2008 | Comments | ]
How to make the UM8000 ignore the 60 Day License and follow licensed voice ports

Issue: When a CCPU-Us is new there is a 60 day license which enables all 16 ports of the UM8000. The desire is to have the UM8000 only take up the licensed number of ports during the initial 60 day license period…