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[17 Sep 2007 | Comments | ]
Before calling support…

Have you ever called in for tech support only to hear a long *sigh* and feel like you’re ‘bugging’ the support tech when in all actuality they are there to help YOU?

Well, lets think about this for a moment…

2000 IPS, 2000 IPS Field Reports, NEC, Phone Systems »

[12 Sep 2007 | Comments | ]

Trouble Summary:
From R12.2 when we connect MA4000 and OAI application and we try to
do maintenace via MWX on TCP/IP port the port 60000 remian blocked.

2000 IPS, 2000 IPS Field Reports, NEC, Phone Systems »

[12 Sep 2007 | Comments | ]

Trouble Summary:
MA4000 turns off key ringing when assigning Dterm.

2000 IPS, 2000 IPS Field Reports, NEC, Phone Systems »

[12 Sep 2007 | Comments | ]

Trouble Summary:
Edit of Button Assignments results in losing Speed dial buttons

2000 IPS, 2000 IPS Field Reports, NEC, Phone Systems »

[12 Sep 2007 | Comments | ]

Trouble Summary:
When a non-display dterm parks a call using the call park feature key
(f5000) it is automatically placed into a bin.

2000 IPS, 2000 IPS Field Reports, NEC, Phone Systems »

[12 Sep 2007 | Comments | ]

Trouble Summary:
User hears internal zone paging over handset.

2000 IPS, 2000 IPS Field Reports, NEC, Phone Systems »

[12 Sep 2007 | Comments | ]

Trouble Summary:
Delayed DTMF on F2 software and above.

2000 IPS, 2000 IPS Field Reports, NEC, Phone Systems »

[12 Sep 2007 | Comments | ]

Trouble Summary:
Cannot transfer calls from Attendant console to UCD Group if UCD
member is not available.

2000 IPS, 2000 IPS Field Reports, NEC, Phone Systems »

[12 Sep 2007 | Comments | ]

Trouble Summary:
Privacy Release not working properly for Virtuals