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[14 Jan 2009 | Comments | ]
CRITICAL INFORMATION regarding IPKII PVA cards

Here is some information regarding newer PVA cards for the IPKII are Lot#G. These cards come pre-loaded from the NEC Warehouse with Service Pack SP01Y.

DO NOT attempt to downgrade these cards to a Service Pack below this level.

IPK II Field Reports, IPKII, NEC, Phone Systems »

[12 Sep 2007 | Comments | ]

Trouble Summary:
If the CPU is off-line for any amount of time, the Elitemail will not boot back up with the switch.
In the past NEC instructed techs to install the voicemail card while the cabinet was off-line. However, now the only way to get the vmp, vms, fms, cms, or eCTI LX Lite to come online is by inserting the card with the ‘make busy’ switch down, and the KSU powered up and completely
functional. Then after the cabinet recognizes the card you can power up the voicemail by moving the make …