I was recently asked through a support forum how to administer an older model NEC Elitemail system via computer. The new IT person was taking over an Electra Elite IPK telephone system with an Elitemail “in-skin” voicemail system and the company he worked for wanted to offer employee directory look up through option 1 of their main auto attendant greeting.

Electra Elite 48 / 192 / IPK / Electra Professional I / Electra Professional II

Trouble Summary:
When an IPK II transfers a CCIS or ISDN call that only has Caller ID number (no name) to a IPK or PBX it will show the caller ID with all but the last two digits.