Home » Archive

Articles tagged with: call forward

2000 IPS, Call Center and Voicemail, NEC, Phone Systems, Zeacom »

[24 Sep 2008 | Comments | ]
714 Area code change effects a few things

Ok folks, I had a trouble ticket open regarding a particular client that could not use the call forward all feature without recieving the recording “You must first dial one plus seven one four…”. The client presumed that the access code was being sent twice resulting in 9,91714…

IPKII, NEC, Phone Systems »

[12 Sep 2008 | Comments | ]
NEC IPKII skips a beat…Call forwarding all calls

OK, folks once again I seemed to have stumbled upon a limitation and have been awaiting resolution from my techy guys for about 3 weeks now.

First, let’s introduce you to the basic idea which I found what could be and I feel most likely is a bug. For the record, the current stable release for the IPKII is 1.62 (unless you purchase the 2.+ version for enhanced networking features). **this has not been tested on 2.+ versions**

Situation: Mary is leaving the office for a week of seminars and she wants to have Kathy take her calls when possible. Mary doesn’t want …