Ok folks, I had a trouble ticket open regarding a particular client that could not use the call forward all feature without recieving the recording “You must first dial one plus seven one four…”. The client presumed that the access code was being sent twice resulting in 9,91714…

The 911 emergency call system crashed in a large area of Orange County early today because of a glitch in introducing a new area code to the region, the Sheriff’s Department said.

The sheriff’s 911 system was down for nearly 90 minutes in portions of the central and southern county that include about 20 cities, Lt. Ted Boyne said.