Comments on: Inter-tel Feature Codes http://www.tellatek.com/2009/01/16/inter-tel-feature-codes/ All-You-Can-Eat Telecom and IT Buffet! Sun, 18 Jul 2010 06:20:54 +0000 http://wordpress.org/?v=abc hourly 1 By: pingram http://www.tellatek.com/2009/01/16/inter-tel-feature-codes/comment-page-1/#comment-71 pingram Wed, 23 Jun 2010 13:00:29 +0000 http://www.tellatek.com/?p=603#comment-71 Really depends on the model number of the phone (typically listed under phone)<br><br>If your model is listed <a href="http://www.inter-tel.com/portal/page/portal/demos/axxess_5000_endpoints/ax5k_OnlineUserGuide" rel="nofollow">here</a>, there might be an online tutorial to show you how to change your ring tone/cadence.<br><br>I recall 3-9-8 having something to do with ring tones 1-9 (zero being silent/off) but don't quote me, I'm not an Intel-Tel tech. =) Good luck! Really depends on the model number of the phone (typically listed under phone)

If your model is listed here, there might be an online tutorial to show you how to change your ring tone/cadence.

I recall 3-9-8 having something to do with ring tones 1-9 (zero being silent/off) but don't quote me, I'm not an Intel-Tel tech. =) Good luck!

]]> By: Megan http://www.tellatek.com/2009/01/16/inter-tel-feature-codes/comment-page-1/#comment-70 Megan Tue, 22 Jun 2010 20:17:26 +0000 http://www.tellatek.com/?p=603#comment-70 i need help! one of the phones at my store i was told has annoying "ringer". how do you choose a different ring style? i need help! one of the phones at my store i was told has annoying “ringer”. how do you choose a different ring style?

]]> By: pingram http://www.tellatek.com/2009/01/16/inter-tel-feature-codes/comment-page-1/#comment-62 pingram Wed, 12 May 2010 09:30:08 +0000 http://www.tellatek.com/?p=603#comment-62 I would suggest asking on a forum like <a href="http://forums.socalphonepros.com/" rel="nofollow">http://forums.socalphonepros.com/</a> This may still be something your technician has to address. There are usually many ways to make a phone ring depending on the application.<br><br>For example, If it's the main company line, it may be a special button that is assigned on multiple phones to ring which usually requires accessing the phone system admin functions to remove. This might be different than the "Attendant" or "ACD Admin" function. Many times there is special software or a model telephone with a button sequence to gain programming access. Then you must know how to navigate system and which program areas to administer. Hope this helps shed some light. Good luck. I would suggest asking on a forum like http://forums.socalphonepros.com/ This may still be something your technician has to address. There are usually many ways to make a phone ring depending on the application.

For example, If it's the main company line, it may be a special button that is assigned on multiple phones to ring which usually requires accessing the phone system admin functions to remove. This might be different than the “Attendant” or “ACD Admin” function. Many times there is special software or a model telephone with a button sequence to gain programming access. Then you must know how to navigate system and which program areas to administer. Hope this helps shed some light. Good luck.

]]> By: ReviewATrois http://www.tellatek.com/2009/01/16/inter-tel-feature-codes/comment-page-1/#comment-60 ReviewATrois Wed, 12 May 2010 00:36:21 +0000 http://www.tellatek.com/?p=603#comment-60 I have the Admin phone in my office and no matter whether I am logged in or out, incoming calls ring at my station.<br><br>How do I change that? I have the Admin phone in my office and no matter whether I am logged in or out, incoming calls ring at my station.

How do I change that?

]]> By: pingram http://www.tellatek.com/2009/01/16/inter-tel-feature-codes/comment-page-1/#comment-52 pingram Tue, 06 Apr 2010 22:55:02 +0000 http://www.tellatek.com/?p=603#comment-52 With a little research it looks like you are on the right track. Take a look here: <a href="http://www.sundance-communications.com/cgi-bin/ultimatebb.cgi?ubb=get_topic;f=4;t=001007;p=0" rel="nofollow">http://www.sundance-communications.com/cgi-bin/...</a><br><br>It explains that feature 319 is set on the receiving phone to determine if automatic off-hook to speakphone is preferred. Feature 377 is set on the sending station when the caller prefers automatic off-hook. I would assume that 377 cannot override 319 but I am not an Inter-Tel tech. If all else fails, try asking on the forum above or even trying the <a href="http://forums.socalphonepros.com" rel="nofollow">http://forums.socalphonepros.com</a> . Good luck! With a little research it looks like you are on the right track. Take a look here: http://www.sundance-communications.com/cgi-bin/...

It explains that feature 319 is set on the receiving phone to determine if automatic off-hook to speakphone is preferred. Feature 377 is set on the sending station when the caller prefers automatic off-hook. I would assume that 377 cannot override 319 but I am not an Inter-Tel tech. If all else fails, try asking on the forum above or even trying the http://forums.socalphonepros.com . Good luck!

]]> By: Carmac http://www.tellatek.com/2009/01/16/inter-tel-feature-codes/comment-page-1/#comment-51 Carmac Tue, 06 Apr 2010 20:23:54 +0000 http://www.tellatek.com/?p=603#comment-51 Any idea how to turn OFF 'Hands Free' on an 8602 IP Softphone? The default is OFF, which is the way we want it, but somehow got enabled for one user, and the normal FEATURE CODE (x319) is not enabled/available on that phone. x377 doesn't do it either. Been trying to get it figured out for a week.<br><br>TIA Any idea how to turn OFF 'Hands Free' on an 8602 IP Softphone? The default is OFF, which is the way we want it, but somehow got enabled for one user, and the normal FEATURE CODE (x319) is not enabled/available on that phone. x377 doesn't do it either. Been trying to get it figured out for a week.

TIA

]]> By: pingram http://www.tellatek.com/2009/01/16/inter-tel-feature-codes/comment-page-1/#comment-43 pingram Sun, 20 Dec 2009 22:30:25 +0000 http://www.tellatek.com/?p=603#comment-43 There's probably something else going on which might be at the technician programming level like tiered ringing, or some sort of special ring group. Some questions that come to mind is whether those phones ever did ring or have they always just had visible button appearance for the calls? Also, what button(s) do the calls ring on? That is probably the biggest clue. I'm not technically knowledgeable on the Inter-Tel systems but it sound like a common industry term "blf ringing" or "virtual ringing" where a pilot extension is built and assigned as a button or multiple buttons on select phones and then programmed typically with one of 3 modes, flash only, ring immediate or ring delayed. I would try the guys over at <a href="http://forums.socalphonepros.com" rel="nofollow">http://forums.socalphonepros.com</a> and see if they can help. Good luck! There's probably something else going on which might be at the technician programming level like tiered ringing, or some sort of special ring group. Some questions that come to mind is whether those phones ever did ring or have they always just had visible button appearance for the calls? Also, what button(s) do the calls ring on? That is probably the biggest clue. I'm not technically knowledgeable on the Inter-Tel systems but it sound like a common industry term “blf ringing” or “virtual ringing” where a pilot extension is built and assigned as a button or multiple buttons on select phones and then programmed typically with one of 3 modes, flash only, ring immediate or ring delayed. I would try the guys over at http://forums.socalphonepros.com and see if they can help. Good luck!

]]> By: pingram http://www.tellatek.com/2009/01/16/inter-tel-feature-codes/comment-page-1/#comment-40 pingram Sun, 20 Dec 2009 16:30:25 +0000 http://www.tellatek.com/?p=603#comment-40 There's probably something else going on which might be at the technician programming level like tiered ringing, or some sort of special ring group. Some questions that come to mind is whether those phones ever did ring or have they always just had visible button appearance for the calls? Also, what button(s) do the calls ring on? That is probably the biggest clue. I'm not technically knowledgeable on the Inter-Tel systems but it sound like a common industry term "blf ringing" or "virtual ringing" where a pilot extension is built and assigned as a button or multiple buttons on select phones and then programmed typically with one of 3 modes, flash only, ring immediate or ring delayed. I would try the guys over at <a href="http://forums.socalphonepros.com" rel="nofollow">http://forums.socalphonepros.com</a> and see if they can help. Good luck! There's probably something else going on which might be at the technician programming level like tiered ringing, or some sort of special ring group. Some questions that come to mind is whether those phones ever did ring or have they always just had visible button appearance for the calls? Also, what button(s) do the calls ring on? That is probably the biggest clue. I'm not technically knowledgeable on the Inter-Tel systems but it sound like a common industry term “blf ringing” or “virtual ringing” where a pilot extension is built and assigned as a button or multiple buttons on select phones and then programmed typically with one of 3 modes, flash only, ring immediate or ring delayed. I would try the guys over at http://forums.socalphonepros.com and see if they can help. Good luck!

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