Welcome to Tell-A-Tek

{All-You-Can-Eat Telecom and IT Buffet!}

Returning users can log in to your account or if you are a new user you can create an account!

Simple!

It's so easy, give it a try.

Member Login

Lost your password?

Not a member yet? Sign Up!

Home » 2000 IPS, 2000 IPS Field Reports, NEC, Phone Systems

Field Report – One-Touch Auth Code

12 September 2007 View Comments

You can click the following link to enhance the reading of this article: Reading Blinds.

Trouble Summary:
Customer wants One Touch Keys to send access code (Authorization)
and Authorization Code.

Trouble Symptom:
Set up a one touch key with the access code (for Authorization) and Authorization Code on a 32 button series E phone. It is currently set up on extension 200 in the included database using M1 2.00. The user has to go off hook and then press the one touch key. Simply pressing the One Touch key with the phone idle will not access the feature. The customer has another site with F2 8.08 where the user does not have to go off hook first. Tested in the NTAC as well on a pbx with H1 10.0 and do not have to go off hook before pressing the one touch key.

    Modification Treatment:
    Issue resolved witrh M1 3.00 MP software

  • S/Revision:R12.2 M1 1.04 Fix Revision: R12.3 M1 3.00



[email_link]



[ratings]


blog comments powered by Disqus