Field Report – Call Forward Off-Prem Issue
You can click the following link to enhance the reading of this article: Reading Blinds.
Trouble Summary:
Calls transferred from voicemail to a busy ext. that was call fowarded off premise, would continue to give second call notification to that ext after the call foward was completed.
Trouble Symptom:
CPU v2.10
Slot 1 ESIB(8) U-10
Slot 2 COIB(4) U-10
Inmail
1107 DG 2= 200
450101 = 2
470101 = In-Mail
470117 = Ports 009-016
DG 2 = 160102 = Circular Routing
03 = Routes to Idle Member
04 = Circular
10 = Busy/No Answer
1602 ICM Ext. 109-116 = DG 2
1503 Ext. 109-116 01 = DP
03 = Special
2202 Trunk 1 = DIL for Mode 1.
2207 Trunk 1 = 200 for Mode 1.
240901 = Call Foward Busy/No Answer for Ext. 101
06 = 92142627611
07 = 92142627611
1404 enabled for Trunk 1.
Now from Ext 101 make an internal call to 102. Now call in on Trunk 1, when voicemail answers transfer to ext 101. Notice you are immediately transferred offsite. However you continue to get second call notification on ext 101. When you hang up ext 101, your phone will ring. When you answer, you get dead air. This does not happen when you DIL the trunk to a station, and transfer to ext. 101, only when voicemail does the transfer.
-
Modification Treatment:
- CPU software 1.60G/2.10G will resolve this issue.
[email_link]
[ratings]










